Available now
Web app
A link or QR code at check-in, in the confirmation email or on the key card. No download, no app store, every phone.
Guest experience platform · web app today, portal and device next
Your hotel's butler, in every pocket.
Requests, messaging, offers and the destination for your guests. A live operations dashboard for your team. Zeus, the AI receptionist, in between. Launch the full-feature demo for your property in 2 minutes, free, with a discreet mark.
- No credit card
- Full feature set from day one
- 240 €/year to remove the mark
The real guest app, live. Tap around.
51
request types, each with a form, a department and a response target
18
services in the guest app, from Hotel Info to Library & Press
8
departments routed in the Hotelier Dashboard
3
delivery modes: web app, captive portal, in-room device
Delivery
One butler. Web app, captive portal, dedicated device.
Start with the web app today. The same service follows your guests to the Wi-Fi login and to a device in the room.
Preview
Captive portal
Guests meet the butler the moment they join your Wi-Fi: sign in with the booking, see today's offers, ask for anything.
See the portal previewIn development
Dedicated device
An in-room smartphone that replaces the room phone: calls beyond the hotel, 4G hotspot, destination guide, partner offers and full AI-assisted service.
Meet the devicePlatform
Built from 20 years at the front desk.
Every capability below is live in the free demo. Nothing is a mock-up: file a request in the app and watch it reach the dashboard with its department and response target.
Zeus, the AI receptionist, answers first.
Towels, breakfast hours, a transfer to the airport, tonight's programme: Zeus answers from your property's own content, in the guest's language, and routes the ask to the right service. With an AI provider connected it reasons; without one it still answers from your content and rules. Your team reads along and takes over in the same thread.
Can you book me a taxi to the airport tomorrow at 8?
Of course. Tap Transfers → Taxi and pick 08:00, or say the word and reception arranges it. Heraklion airport is 25 minutes away.
Service request management
51 request types, from a wake-up call to a private transfer, each with its own form, owning department and response-time target. Nothing waits in an inbox.
Guest messaging
One conversation per guest for the whole stay, answered by your team and by Zeus around the clock, with the full history there for the next shift.
Upsell campaigns and member rates
Targeted offer cards with member-only prices, unlocked when the guest signs in with the booking, measured in the dashboard.
Destination guide and programme
Sights, beaches, restaurants and the weekly programme, curated by your concierge, with reservations in one tap.
Pre-arrival registration and mobile key
Guests complete registration before they land, review the reservation and walk straight to the room.
In-stay feedback and service recovery
5 category scores and a comment, captured during the stay and surfaced to the manager while there is still time to act.
Hotelier Dashboard
The operations workspace: requests, messaging, arrivals and check-in, F&B orders, feedback, campaigns and the services content manager.
Localised content from day one
A 3-day forecast for your location and a complete sample content set in your hotel's name, ready to edit at your own pace.
In-room controls and one-tap calling
Temperature, lighting, Do Not Disturb and, where your locks support it, door unlock from the phone, plus direct calls to every department.
PMS integration API
A key-based API receives arrivals from Protel, Opera or Fidelio and mirrors the request queue to your systems.
Operations
Every request, conversation and arrival in one queue.
Requests arrive by department with their response target; replies go straight back into the guest's conversation. Check guests in, assign rooms, run campaigns and read the feedback analytics.
Open requests
8
3 new · 2 over SLA
Avg. resolution
13 min
resolved today
In house
4
0 arriving · 1 departing
Satisfaction
4.1 ★
75% would recommend
- Room Cleaning · As soon as possibleHelena Lihagia · room 415New
- Taxi · Tomorrow 08:00 · city centreAndreas Müller · room 302Pending
- Report a Problem · Room temperatureJames Carter · room 208Viewed
Zeus triages first
The AI receptionist resolves routine questions instantly; your team takes over in the same thread with the context intact.
Department routing with response targets
Housekeeping, engineering, F&B, spa, transfers, concierge: every request is routed, timed and visible.
Insights and campaigns
See which area scores lowest this week and send an offer to the guests who will value it.
How it works
From sign-up to the first guest request in an afternoon.
- 01
Create your demo
Property name, location, your email. 2 minutes, no card.
- 02
Launch with content in place
Services, offers, events, a destination guide and sample guests and requests, generated in your hotel's name.
- 03
Share the link or QR code
Guests open the app on any phone; your team opens the dashboard on any laptop. Replies reach the guest instantly.
- 04
Make it your own
Edit services, response targets, offers and events from the dashboard. Remove the Travel Butler mark when you are ready.
Pricing
Free, for as long as you like. 240 € a year to make it yours alone.
Free demo
0 €
Every feature. Your hotel's name and content. A discreet “powered by Travel Butler” mark at the bottom of the guest app.
- Guest app and Hotelier Dashboard
- Unlimited requests, conversations and guests
- Services, offers and events content manager
- Live weather for your location
Logo-free
240 € / year
The same product with the Travel Butler mark removed. Your brand only, in front of your guests.
- Everything in the free demo
- No Travel Butler mark in the guest app
- Priority email support
- Invoice for your accounting
Captive portal, dedicated devices, PMS and POS integration: see all plans.
Your guests already have their phones out. Give them a butler.
Create the demo for your hotel now; it takes less time than answering the next room-service call.