Last updated 7 November 2026
What we collect
Your name, contact details and stay information from your booking, plus the requests and messages you send through the app.
Why
To deliver the services you ask for, to personalise offers during your stay and to meet legal registration requirements.
Passport photos
Used only for guest registration, stored encrypted and deleted 30 days after check-out.
Sharing
Shared with hotel staff and, where needed, with the provider of a service you booked. Never sold.
Your rights
Ask the reception or write to [email protected] to access, correct or delete your data.